Loyalty & rewards

Every LOOM customer.

Loyalty & Rewards

Every thread earns its reward

  • Points on every order
  • Wallet card
  • Redeem for services
  • Member tiers

Open to join

Create an account or sign in, then join in a minute.

Earn points on every purchase — every $10 spent earns a point worth $0.50 — and redeem them for services, discounts or money off. Carry your card in your wallet.

The formula

Every $10 spent earns 1 point, and each point is worth $0.50. Put points toward a new service, take a discount, or knock fixed money off your next invoice. Your call.

How it works

  1. 01

    Get your digital card

    Receive your LOOM loyalty card and add it to your wallet — no app, no plastic, always in your pocket.

  2. 02

    Earn on every purchase

    Every $10 you spend with LOOM earns you 1 point — and each point is worth $0.50 toward whatever comes next.

  3. 03

    Redeem your way

    Put points toward a new service, take a discount, or knock fixed money off your next invoice.

What's in it

Toward a new service

Apply your points as credit on your next project — branding, web, motion or anything in the atelier.

As a discount

Convert points into a percentage off your basket at checkout.

Fixed money off

Take a flat amount straight off your next invoice. Simple, transparent, yours to spend.

Earning & redeeming

Every $10 earns 1 point; each point is worth $0.50.

  • Birthday surpriseOnce a year+20
  • Refer a friend who booksWhen their first invoice is paid+50

Credit towards a service

$100 off a new service

Apply as credit on your next project — branding, web, motion or anything in the atelier.

200 pts · Worth $100

Discount at checkout

10% off your next invoice

Stack points into a discount at checkout.

100 pts · Up to $50

Credit towards a service

$25 off

A flat amount straight off your next invoice.

50 pts · Worth $25

Tiers

You move up automatically as your lifetime points grow.

0 – 199 lifetime points

Linen

points

Where every member begins — the first thread on the loom.

  • Earn 1 point per $10
  • Digital wallet card
  • Redeem anytime
  • Birthday surprise
Most chosen

200 – 599 lifetime points

Silk

1.25×points

A finer weave — more reward woven into every order.

  • Earn 1.25× faster
  • Early access to drops
  • Seasonal bonus points
  • Priority queue

600+ lifetime points

Gold Thread

1.5×points

The richest thread of all — reserved for our most loyal.

  • Earn 1.5× faster
  • Priority everything
  • Exclusive member perks
  • Dedicated concierge

Questions

Do points expire?

No.

How do I move up a tier?

Automatically, by lifetime points: Silk at 200, Gold Thread at 600.

Loyalty & Rewards · LOOM Programs